Terms & Conditions

General Overview

These policy and guidelines contain the complete terms and conditions in joining, buying, selling and all other activities you will make in our website. The policy guidelines shall be applied as the TERMS AND CONDITIONS FOR USE OF FIAMETTA ONLINE STORE SERVICE. Amendments to the operating guidelines can be made and effected by Fiametta Online Store from without specific notice to you. Agreements posted on the Site reflect the latest agreement; and consent of the customer will be required prior to using the system.

Use of the Site & Prohibitions

Fiametta Online Store allows you to shop online. However, the following acts/activities are prohibited:

  1. Use our sites, including its services and or tools if you are not able to form legally binding contracts, or are temporarily or indefinitely suspended from using our sites, services, or tools
  2. Collecting information about users’ personal information;
  3. Post false, inaccurate, misleading, defamatory, or libellous content;
  4. Take any action that may damage the rating system.

For you to complete the sign-up process in our site, the following requirements are needed:

  1. You must provide the full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.
  2. You must be 18 years or older and
  3. Must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your designated account.
  4. Must not transmit any worms or viruses or any code of a destructive nature.

Payments and Processes of Invoices

Fiametta Online Store has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Fiametta Online Store prior to the latter’s acceptance of an order. Payment for the products shall be made by credit card, PayPal, bank transfers or wire transfers. Invoices are due and payable within the time period noted on the customer’s invoice, measured from the date of the invoice. An order may be invoiced separately. Fiametta Online Store has all the discretion to cancel or deny orders. We are not responsible for typographical or other errors in any offer by Fiametta Online Store and reserve the right to cancel any orders arising from such errors.

Refund Policy

Fiametta Online Store will not refund any previously booked orders to which you will request to change the order without any valid reason. If the goods delivered are defective, you are advised to call Fiametta Online Store hotline number or immediately send an email.  Proof of defect must be presented to allow us to replace the said defective orders.

Risk of Loss

All items purchased from Fiametta Online Store are made pursuant to a shipment contract. The risk of loss and damage while the goods are in transit shall be the responsibility of the Store and the designated shipping company or courier.

Product Pricing & Descriptions

The List Price displayed for products on Fiametta Online Store represents the full catalogue price.

If a product offered in the Store is not as described, you will be requested to return it in unused condition.

Editing, Deleting and Modification

Fiametta Online Store may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in the Store’s sole discretion depending on business conditions, by posting a notice or a new agreement on the Site. CONTINUED PARTICIPATION IN THE PROGRAM, VISIT AND SHOPPING IN THE SITE FOLLOWING THE POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON THE SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

Acknowledgment of Rights

Both Fiametta Online Store and you acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that you will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. Not allowed are any modifications, adaptation, or attempts to derive source code from any of our services, software, or documentation, or attempts to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.


FRAUDULENT ACTIVITIES are highly monitored in the Site and if fraud is detected, Fiametta Online Store shall resort to all remedies available to us, and the person/party caught shall be responsible for all costs and legal fees arising from these fraudulent activities.

Warranty Disclaimer and Limitations of Liability

Fiametta Online Store will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if the Store have been advised of the possibility of such damages. The Store make no express or implied warranties or representations with respect to the Program or any products sold and offered in the website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, the Store makes no representation that the operation of the website will be uninterrupted or error-free, and the Store will not be liable for the consequences of any interruptions or errors. The site and its information, contents, materials, products and services are provided on an “as is” and “as available” basis. You understand and agree that your use of the site is at your own risk.


All information submitted to by an end-user customer pursuant to a Program is proprietary information of Fiametta Online Store. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.


Failure of the Fiametta Online Store to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that Fiametta Online Store may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.


The Agreement shall be governed by and construed in accordance with the substantive laws of the Philippines, without any reference to conflict-of-laws principles.
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection to the Agreement is irrevocably submitted to the exclusive jurisdiction of the courts of the Philippines, to the exclusion of any other courts without giving effect to its conflict of laws, provisions or your actual state or country of residence.
The entire agreement between the parties with respect to the subject matter hereof is embodied in the agreement and no other agreement relative hereto shall bind either party herein.

Customer rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of the Agreement, without liability to Fiametta Online Store. However, assignment of the Agreement to any person at any time without notice shall be made possible.

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.